Key Account Manager & Business Development – Life Sciences & Healthcare Logistics

About the Role

We are seeking an experienced Business Development Manager / Key Account Manager to drive profitable revenue growth, develop strategic customer relationships, and secure new business within the Life Sciences & Healthcare logistics sector. This role is pivotal in expanding our footprint across Egypt’s healthcare supply chain, managing key accounts in pharmaceutical, biotech, and medical device logistics, and delivering value‑added solutions that meet rigorous regulatory and cold‑chain standards.

Core Responsibilities

• Strategic Account Management: Own and nurture relationships with top‑tier life sciences and healthcare clients, ensuring retention, satisfaction, and revenue expansion.
• New Business Development: Identify, target, and convert prospective clients through consultative sales, market analysis, and tailored logistics proposals.
• Revenue Growth: Develop and execute account plans to achieve and exceed revenue targets, optimizing pricing and contract terms.
• Cross‑Functional Collaboration: Coordinate with operations, warehousing, transportation, and compliance teams to deliver seamless, high‑quality logistics services.
• Market Intelligence: Monitor industry trends, competitor activity, and regulatory changes in the Egyptian healthcare logistics market to inform strategic decisions.
• Contract Negotiation: Lead commercial negotiations, prepare proposals, and manage contract renewals to secure long‑term partnerships.
• Reporting & Forecasting: Track key performance indicators (KPIs), pipeline activity, and revenue forecasts; present regular updates to management.

Required Qualifications

• Experience: Minimum 5 years in key account management, business development, or sales within logistics, freight forwarding, or supply chain – with a significant focus on life sciences, healthcare, or pharmaceutical verticals.
• Industry Knowledge: Deep understanding of cold‑chain logistics, GxP, GDP, and regulatory requirements for transporting pharmaceuticals and medical devices in Egypt.
• Education: Bachelor’s degree in Business, Supply Chain, Life Sciences, or a related field.
• Language: Fluency in English and Arabic (written and spoken) – mandatory for client communication and reporting.
• Skills: Excellent negotiation, presentation, and CRM skills (Salesforce, HubSpot, or similar).

Preferred Skills

• Master’s degree or professional certification (e.g., CSCP, CLTD, or MBA).
• Established network within Egyptian pharmaceutical manufacturers, distributors, or healthcare providers.
• Background in logistics operations or supply chain management, enabling technical dialogue with internal teams.
• Experience with ERP systems and data analytics tools (Tableau, Power BI).
• Project management certification (PMP, PRINCE2).

What Makes This Opportunity Stand Out

• High‑Impact Sector: Contribute directly to the health and well‑being of millions by enabling reliable, temperature‑controlled logistics for life‑saving medicines and equipment.
• Growth Trajectory: Join a rapidly expanding logistics provider with ambitious regional expansion plans, offering clear career progression.
• Autonomy & Ownership: Manage a portfolio of marquee clients with the freedom to shape commercial strategy and drive results.
• Collaborative Culture: Work alongside industry experts in a supportive, cross‑functional environment that values innovation and continuous improvement.