Bilingual Customer Service Representative (French/English) – Casablanca

Cnexia is seeking a dynamic Bilingual Customer Service Representative to join our team in Casablanca. If you are fluent in both French and English and have a passion for helping customers, this is the role for you.

Key Responsibilities:

• Manage incoming and outgoing calls from French and English-speaking customers.
• Address order-related inquiries, including placing, tracking, amending, and cancelling orders.
• Deliver personalized customer support with efficiency and professionalism.

Requirements:

• Fluency in both French and English (written and spoken).
• Excellent communication and interpersonal skills.
• Previous customer service experience is a plus.

Ready to make a difference? Apply now to become a vital part of the Cnexia family!

Pro Tip from “وظيفتك بنقرة”: To increase your chances of success, tailor your resume to highlight specific examples of how you’ve resolved complex customer issues and demonstrated exceptional bilingual communication skills in previous roles. Quantify your achievements whenever possible.