Assistant Front Office Manager at Six Senses Zighy Bay - Luxury Resort Hospitality Job in Musandam Oman

Role Overview

As the Assistant Front Office Manager at Six Senses Zighy Bay, you will embody the resort's vision of reconnecting guests with themselves, others, and the world. This luxury hospitality leadership role is based in the pristine Musandam Peninsula of Oman, offering a unique opportunity to lead front desk operations in a world-class destination resort.

Key Responsibilities

• Supervise daily front office operations, including check-in/out, concierge, and guest relations
• Ensure seamless guest experience aligned with Six Senses standards of wellness and sustainability
• Train and mentor front desk team on service excellence and luxury resort protocols
• Manage room inventory and collaborate with housekeeping for perfect guest room readiness
• Handle guest feedback and resolve issues promptly to maintain high satisfaction scores
• Participate in revenue management and upselling strategies to maximize hotel profitability
• Maintain safety and security procedures and emergency response readiness

Qualifications & Requirements

Hard Skills:

• Minimum 2 years of front office supervisory experience in a luxury hotel or resort
• Proficiency in property management systems (e.g., Opera) and Microsoft Office Suite
• Knowledge of yoga and wellness practices is a plus, aligning with the Six Senses brand
• Fluency in English; additional languages (e.g., Arabic, Russian) highly valued

Soft Skills:

• Exceptional interpersonal and communication abilities
• Strong leadership and team motivation skills
• Problem-solving mindset with attention to detail
• Passion for sustainable tourism and delivering authentic guest experiences

Why This Role

Joining Six Senses Zighy Bay means being part of a globally recognized luxury resort brand that prioritizes wellness, sustainability, and genuine connection. Located in the dramatic Musandam fjords, you will work in a stunning beachfront property with a team dedicated to exceptional service. This position offers career growth in hotel management and the chance to live and work in one of Oman's most exclusive destinations.