Asst Floor Manager - Food & Restaurant Sector in Doha, Qatar

About the Role

We are seeking a dynamic and experienced Asst Floor Manager to join our thriving team in the Food & Restaurant sector in Doha, Qatar. This pivotal role involves overseeing daily operations, ensuring exceptional customer service, and contributing to the overall success of our establishment. If you have a passion for hospitality and a proven track record in management, we encourage you to apply.

Key Responsibilities

• Supervise and coordinate daily floor operations, ensuring smooth service delivery.
• Manage and train floor staff, fostering a positive and productive work environment.
• Monitor inventory levels and assist with stock management to prevent shortages.
• Ensure compliance with health, safety, and hygiene standards across the floor.
• Handle customer inquiries, feedback, and complaints professionally and efficiently.
• Assist in the implementation of promotional activities and special events.
• Collaborate with other department heads to optimize overall restaurant performance.

Qualifications and Requirements

• Previous experience as an Assistant Floor Manager or in a similar supervisory role within the food and beverage industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in customer service techniques and conflict resolution.
• Knowledge of food safety regulations and operational procedures.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent; further education in hospitality management is a plus.

Benefits and Perks

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• Staff meals and other employee benefits.

Tips for Success

• Demonstrate strong problem-solving skills by proactively addressing operational challenges.
• Showcase your ability to motivate and lead your team to achieve service excellence.
• Highlight your commitment to maintaining high standards of cleanliness and customer satisfaction.
• Be prepared to discuss specific examples of how you have improved efficiency or customer experience in previous roles.