IT Operations Senior Specialist

Role Overview

We are seeking an experienced IT Operations Senior Specialist to drive digitalization, automation, and data-driven solutions at the site level. This role is pivotal in optimizing IT infrastructure, ensuring operational excellence, and supporting business transformation initiatives.

Core Responsibilities

• Lead and manage IT operations to ensure high availability and performance of systems and networks.
• Implement and oversee automation projects to streamline workflows and reduce manual intervention.
• Drive digitalization efforts by identifying opportunities for technology adoption and process improvement.
• Analyze operational data to generate insights and support data-driven decision-making.
• Collaborate with cross-functional teams to align IT strategies with business objectives.
• Monitor system performance, troubleshoot issues, and ensure timely resolution of incidents.
• Maintain documentation of IT processes, configurations, and changes.
• Ensure compliance with security policies and industry best practices.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT operations, with a focus on digitalization and automation.
• Strong knowledge of IT infrastructure, including servers, networks, and cloud services.
• Proven experience with automation tools and scripting languages (e.g., PowerShell, Python).
• Excellent analytical and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Skills

• Experience with data analytics and visualization tools (e.g., Power BI, Tableau).
• Familiarity with ITIL framework and IT service management.
• Certification in relevant technologies (e.g., Microsoft, Cisco, AWS).
• Knowledge of cybersecurity principles and practices.

Why This Role?

This position offers the opportunity to be at the forefront of digital transformation, working on impactful projects that enhance operational efficiency and drive innovation. You will collaborate with a dynamic team and contribute to the strategic growth of the organization.